Students are divided into four houses called Effra, Fleet, Tyburn and Walbrook after four underground tributaries of the River Thames. The house system encourages students across the school to get to know each other and provide each other with valuable support and guidance. The Head of House, alongside the Headteacher, is responsible for the well-being and progress of the students in each House. Each House is divided into smaller tutor groups.
Pastoral care is provided primarily by personal tutors and the Head of House. The school also employs a variety of key non-academic staff to support the safeguarding and pastoral care needs of the students. Examples of key non-academic staff include: home school support workers, attendance and welfare advisors, a Bengali-speaking outreach workers, counsellors.